Terms of service

Terms of Service

Welcome to Valencier, where timeless craftsmanship meets luxury. By purchasing from our store, you agree to the following terms and conditions:

1. Orders
   All products are made to order. Please allow 3–5 weeks for production and delivery.
2. Payments
   All payments must be made in full at the time of purchase. Prices are shown in your selected currency at checkout.
3. Shipping
   We ship internationally. Delivery times may vary depending on your location and customs clearance.
4. Returns & Refunds
   Due to the handcrafted, made-to-order nature of our shoes, all sales are final. Returns are only accepted if the product arrives damaged or incorrect.
5. Intellectual Property
   All designs, logos, and content on this website are the property of Valencier and may not be reproduced without permission.
6. Governing Law
   These terms are governed by the laws of the United Kingdom.