Shipping policy

Shipping Policy


At Valencier, every pair of shoes is handcrafted in Italy and made to order.


  • Processing & Production Time
    Please allow 3–5 weeks for artisanal production and quality checks before dispatch.
  • Shipping Times
    • United Kingdom: 3–5 business days after dispatch
    • European Union: 5–7 business days after dispatch
    • International: 7–14 business days after dispatch (depending on destination and customs)

  • Shipping Fees
    Shipping costs are calculated at checkout based on your location.
  • Order Tracking
    Once your order has been dispatched, you will receive a tracking number via email.
  • Customs & Duties
    International orders may be subject to customs fees or import duties, which are the responsibility of the customer.