Shipping policy
Shipping Policy
At Valencier, every pair of shoes is handcrafted in Italy and made to order.
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Processing & Production Time
Please allow 3–5 weeks for artisanal production and quality checks before dispatch. -
Shipping Times
- United Kingdom: 3–5 business days after dispatch
- European Union: 5–7 business days after dispatch
- International: 7–14 business days after dispatch (depending on destination and customs)
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Shipping Fees
Shipping costs are calculated at checkout based on your location. -
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. -
Customs & Duties
International orders may be subject to customs fees or import duties, which are the responsibility of the customer.